MailRight helps families navigate the maze of jail and prison correspondence statutes so your letters actually get delivered. Facility-specific rules, appeal guidance, and your rights in plain English.
Mail gets rejected for reasons families never see coming. Each facility, each state, each level of government has its own rules.
Federal BOP, state DOC, and county jails all have different requirements for envelope marking, content, and approved items. One format does not fit all.
Many facilities reject mail without telling families why. MailRight shows you the rules before you send, so your letter arrives the first time.
Most states require written notice when mail is rejected, and you have 15 days to appeal. Families rarely know this. MailRight walks you through it.
Finding the correct facility address and inmate ID is the first hurdle. MailRight provides a searchable directory with verified mailing addresses.
What paper is allowed? Can you include photos? Are stickers okay? The answers change by facility. MailRight gives you a checklist for each one.
First Amendment protections, federal regulations (28 CFR § 540), and state statutes translated from legal jargon into language families can actually use.
Search by name, state, or type. We cover federal prisons, state facilities, and county jails.
See exactly what's allowed: paper type, photos, content restrictions, envelope formatting, and prohibited items.
Follow the facility-specific checklist. No more guessing. No more rejected letters sitting in a return pile.
If mail is rejected, we show you the appeal process for that jurisdiction. You have rights. Use them.
Every rejected letter is a missed connection. Every confusing statute is a barrier between families. MailRight exists because staying in touch shouldn't be this hard.
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